Your booking supports Hawai'i-based nonprofits.
Women-led | Indigenous Hawaiian-owned
Live to live.
Not to clean.
Your home. Cleaned.
Refresh your home with our whole home cleaning offerings.
Comfort
Standard Cleaning
| Starting at $170* | 50-pt checklist |
*this is approx. pricing for up to 1,000 sq. ft. excl. taxes/add-ons
Deep
Thorough Cleaning
| Starting at $250* | 61-pt checklist |
*this is approx. pricing for up to 1,000 sq. ft. excl. taxes/add-ons
Away
Move In/Out Cleaning
| Starting at $300* | 61-pt checklist |
*this is approx. pricing for up to 1,000 sq. ft. excl. taxes/add-ons
Nurturing nature.
Most of our product lineup is plant-powered and ready to clean and disinfect. A clean environment, with fewer chemicals, means a safer home for you, your loved ones, and fur babies.
Passion for good.
2% of our earnings are donated to Hawai’i-based nonprofits.
Women-led | Indigenous Hawaiian-owned
What's Toss all about?
Toss is a vibrant, home services startup covering majority of O'ahu with a niche in the cleaning realm. Comprised of a charismatic, empathetic, and passionate team, the heart of our ethos lies at the intersection between technology and a deep human-centric philosophy.Our mission? To enable seamless booking experiences while nurturing genuine connections between customers and our esteemed partners across the island.
Piece for peace.
We clean the pieces.
You embrace your peace.
Toss Hawaii.
All Rights Reserved.
Terms of Service
Welcome to Toss Hawaii! We're dedicated to making your home a happy place, so you can experience happiness in your daily life. Toss is a tech-enabled startup in the realm of home services. We boast a team of skilled cleaners on the beautiful island of O'ahu providing thorough cleaning services tailored to your needs, following either our 50-point or 61-point checklists, meticulously designed to ensure your satisfaction.Home Cleaning ServicesSupply Requirements:Our cleaning partners come prepared with all necessary supplies to execute our detailed 50-point and/or 61-point checklists. However, please note that certain items are not supplied by us, including trash bags and toilet brushes.Presence During Cleaning:
While your presence is not mandatory during the cleaning process, we highly recommend a walkthrough post-cleaning to address any concerns, ensuring your complete satisfaction.Special Requests:
Feel free to make special requests! However, please be aware that additional fees may apply if the request falls outside the scope of our standard checklists. We'll inform you promptly if this is the case.Pet Policy:
We adore your furry companions! However, for safety reasons, we recommend securing your pets during the cleaning session to ensure the safety of both the cleaning professional and your pets.Gratuity:
While tipping is not obligatory, it's greatly appreciated. You have the option to tip before and/or after the service. Your cleaning professionals receive 100% of the tips.Post Cleaning:
We mandate walkthroughs to minimize incidents and guarantee our customers' complete satisfaction, protection, and safety. If you're absent from your property for the post-cleaning walkthrough, by booking with us, you consent to a video walkthrough conducted by our cleaners and sent to you via email to ensure your utmost satisfaction. We'll remove the videos from our servers once its sent to you.In the event of any issues, it's imperative to notify us via email within 24 hours of the cleaning.Billing and PaymentBilling Timing:
Your card will be charged on the day of the service.Payment Method:
We operate on a cashless basis and accept only card payments. You'll be prompted to input your card information during the online booking process.Rescheduling Fees:
We understand that life can be unpredictable. To avoid fees, please reschedule at least 48 hours before your service. A $15 fee will be incurred if rescheduling within 48 hours.Lock-out Fees:
If your home is inaccessible using the provided instructions, or if you're not present despite indicating in our booking process that you would be, your booking will be cancelled and you'll be charged a $75 cancellation fee for standard cleanings and a 40% fee for deep cleanings and move in/move outs.Cancellation Fees:
We encourage cancellations at least 48 hours before your scheduled booking to avoid fees. However, if you cancel within 48 hours, a $25 cancellation fee will be applied. If you cancel within 24 hours of your scheduled booking, a $75 cancellation fee will be applied for standard cleanings. A 40% fee will be applied to deep cleanings and move in/move outs.Modification of TermsToss Hawaii reserves the right to modify or update this policy as necessary, including adjustments to fees, at the representatives' discretion.Thank you for choosing Toss Hawaii for your home cleaning needs! If you have any questions or concerns, please contact us at [email protected].effective April 22, 2024
Toss Hawaii.
All Rights Reserved.
Privacy Policy
At TOSS, safeguarding the privacy and security of our clients' and members' personal information is paramount. This Privacy Policy delineates our practices concerning the collection, utilization, and protection of your data when you utilize our services or browse our website.1. Data Collection:Personal Details: When scheduling a cleaning appointment, we'll gather personal data like your name, email, address, phone number, and credit card particulars.2. Utilization of Your Data:Appointment Management and Payment: Your information aids in arranging and processing your appointment and facilitating payment.Communication: We may employ your contact details to correspond regarding your booking, appointment reminders, and service updates.Record Maintenance: Your data might be used internally for keeping records of past appointments and transactions.3. Information Protection:We ensure the security of your data through suitable technical and organizational measures, guarding against unauthorized access and disclosure.4. Data Sharing:Your data is not sold, traded, or leased to third parties. However, we may share it with trusted service providers aiding in our business operations, like payment processors, under strict confidentiality agreements.5. Your Rights and Options:You possess the right to review, amend, or erase your personal data. For any inquiries or to exercise these rights, please contact us.6. Updates to Privacy Policy:We may revise this Privacy Policy periodically to reflect changes in practices or laws. We recommend periodic review for updates.7. Contact Details:For queries regarding our Privacy Policy or data usage, reach out to us at the provided contact information.Effective April 28, 2024, we now require walkthroughs and may record your property for clients not present physically. Videos will be deleted post-sending via email. This ensures customer satisfaction.
Toss Hawaii.
All Rights Reserved.
Careers at Toss
Join us in shaping the future of home services.
We're always on the hunt for talent! Click the button below to view our open jobs.
Our Values
| Charismatic | We're magnetic beings. We attract, fascinate and inspire. |
| Empathetic | We always lead with compassion for ourselves and for others. |
| Passionate | We're passionate about the impactful work that we do. |
| Innovative | We embrace change and take calculated steps to achieve it. |
At Toss, we hold firm to the belief that the things that make us different are the driving force behind our innovation and the cornerstone of our collective achievements.Central to our identity is the creation of an inclusive atmosphere where everyone is heard and heavily valued, respected, and empowered as humans.
Toss Hawaii.
All Rights Reserved.
General
Toss? Who is that?!
We make your home happy, so you can be happy.Toss is a tech-enabled startup in the home services realm, led by women and owned by Indigenous Hawaiians.Our team on the island of O'ahu provide cleaning services following either our 50-point or 61-point checklists, tailored to the service chosen during the booking process.
Home Cleaning
Do I need to provide cleaning supplies?
Our cleaning partners are equipped with the necessary supplies to follow our detailed 50-point and/or 61-point checklists, with a few exclusions.We do NOT supply:
- Trash bags
- Toilet brushes
Does Toss solely use chemical-based products?
We prioritize natural and effective cleaning. Over 90% of our product lineup is plant-powered and cruelty-free. A clean environment, with fewer chemicals, means a safer home for you, your loved ones, and fur babies.
Do you provide partial cleaning services?
Currently, we exclusively prioritize whole home cleaning and do not offer partial cleaning services.
Do I need to be home for a post-cleaning walkthrough?
We mandate walkthroughs to minimize incidents and guarantee our customers' complete satisfaction, protection, and safety.If you're absent from your property for the post-cleaning walkthrough, by booking with us, you consent to a video walkthrough conducted by our cleaners and sent to you via email to ensure your utmost satisfaction.We'll remove the videos from our servers once its sent to you.
Can I make special requests?
Certainly! You're welcome to make special requests. However, please be aware that if the request falls outside the scope of the work outlined in our 50-point or 61-point checklists, additional fees may apply. If the cleaning professional is unable to perform as such, we'll make sure to let you know.
What if I have pets?
We love your fur babies! However, strangers may set off alert bells for your pet(s) as they aren't familiar with your cleaning professional.For safety precautions, please make temporary arrangements to secure your pet(s) during our cleaning session to ensure the safety of the cleaning professional and the thoroughness of the cleaning process.
Are tips required?
While tipping is not obligatory, we highly encourage it if you feel inclined. You have the option to tip before and/or after the service.During booking, you'll be prompted to decide whether to provide an upfront tip, which will be charged to your card collectively.Alternatively, after the service, you may choose to give a cash tip directly to your cleaner.Our cleaning professionals keep 100% of their tips.
What if I found an issue with my cleaning?
In the event of any issues, it's imperative to notify us via email within 24 hours of the cleaning.
Billing
When will I be billed?
The card on file will be billed on the day of the service.
How are payments made?
We're currently operating on a cashless basis and only accepting card payments. When booking online, you'll be prompted to input your card information to secure your booking.
Are there rescheduling fees?
Life happens, we get it, which is why we strong strongly encourage you to reschedule at least 48 hours before your service.If you reschedule another appointment with us within 48 hours, there will be a $15 fee incurred.
Are there lock-out fees?
If your home is inaccessible using the provided instructions, or if you're not present despite indicating in our booking process that you would be, a $75 cancellation fee will be applied for standard cleanings. A 40% fee will be applied to deep cleanings and move in/move outs and your open will be considered cancelled.
Are there cancellation fees?
We recognize the inconvenience caused by cancellation fees, which is why we strongly encourage you to cancel at least 48 hours before your scheduled booking.- If you cancel within 48 hours of your scheduled booking, a $25 cancellation fee will be applied.- If you cancel within 24 hours of your scheduled booking, a $75 cancellation fee will be applied for standard cleanings. A 40% fee will be applied to deep cleanings and move in/move outs.Toss Hawaii reserves the right to modify or update this policy as necessary and/or adjust fees at the representatives disrection.
Toss Hawaii.
All Rights Reserved.
COMFORT PACKAGE
50-pt Checklist
Our Comfort (Standard Cleaning) Package is best for homes that need minimal cleaning and/or maintenance.
| Bedrooms, Lofts, Home Offices | Appliance | Action |
|---|---|---|
| Bedding | Change | ✔ |
| Blankets | Fold | ✔ |
| Door Knobs | Spray & Wipe | ✔ |
| Door Frames | Dust | ✔ |
| Vents (Exterior) | Dust | ✔ |
| Dressers | Dust | ✔ |
| Picture Frames (Grounded) | Dust | ✔ |
| Lights/Lamps | Dust | ✔ |
| Lights Switches | Wipe | ✔ |
| Desk/Table | Wipe | ✔ |
| Chairs | Wipe | ✔ |
| Floors | Vacuum & Mop | ✔ |
| Trash Bins | Empty | ✔ |
| Bathrooms | Appliance | Action |
|---|---|---|
| Toilet | Scrub & Wash | ✔ |
| Bathroom Tub/Shower | Scrub & Wash | ✔ |
| Bathroom Sinks | Scrub & Wash | ✔ |
| Wall Tiles | Scrub & Wash | ✔ |
| Vents (Exterior) | Dust | ✔ |
| Cabinets (Outside) | Dust | ✔ |
| Open Shelves | Dust | ✔ |
| Door Frames | Dust | ✔ |
| Countertops | Spray & Wipe | ✔ |
| Door Knobs | Spray & Wipe | ✔ |
| Shower Door | Spray & Wipe | ✔ |
| Mirror | Wipe | ✔ |
| Lights Switches | Wipe | ✔ |
| Floors | Vacuum & Mop | ✔ |
| Trash Bins | Empty | ✔ |
| KitchenaaaaaaaaAppliance | Appliance | Action |
|---|---|---|
| Kitchen Sinks | Scrub & Wash | ✔ |
| Microwave (Outside) | Scrub & Wipe | ✔ |
| Toaster (Outside) | Scrub & Wipe | ✔ |
| Stovetop & Oven (Outside) | Scrub & Wipe | ✔ |
| Wipe (Outside) | Wipe | ✔ |
| Refrigerator (Outside) | Wipe | ✔ |
| Cabinets (Outside) | Wipe | ✔ |
| Lights Switches | Wipe | ✔ |
| Chairs | Wipe | ✔ |
| Floors | Vacuum & Mop | ✔ |
| Trash Bins | Empty | ✔ |
| Common AreasaaAppliance | Appliance | Action |
|---|---|---|
| Tables | Dust | ✔ |
| Vents (Exterior) | Dust | ✔ |
| Door Frames | Dust | ✔ |
| Picture Frames (Grounded) | Dust | ✔ |
| Open Shelves | Dust | ✔ |
| Cabinets (Outside) | Dust | ✔ |
| Lights/Lamps | Dust | ✔ |
| Chairs | Wipe | ✔ |
| Lights Switches | Wipe | ✔ |
| Floors | Vacuum & Mop | ✔ |
| Trash Bins | Empty | ✔ |
| Extras (Fee Included)pce | Appliance | Action |
|---|---|---|
| Inside Fridge | $30 | |
| Inside Oven | $30 | |
| Inside Cabinets | $25 | |
| Hand Wash Dishes (Sinkful) | $20 |
| Notes |
|---|
| This package is only applicable for our Comfort (Standard Cleaning) package. |
| Bedding can be changed + made if linen/sheets are provided. Otherwise, it'll just be made. |
| Any appliance/object (mentioned or unmentioned) taller than a standard refrigerator or unreachable from a two-step stool cannot be cleaned. |
| A toilet brush must be provided and placed in an open area in the bathroom for a toilet to be cleaned. |
| Make sure that trash bags are easily accessible, ideally in the kitchen, for replacing the old ones throughout the property. |
| If a client's oven is equipped with a self-cleaning function and they request cleaning services for the interior, it is required for them to utilize the self-cleaning feature before the scheduled appointment. This step ensures that any heavy grease buildup is addressed, facilitating an efficient and optimal cleaning process. |
Uncovered Services (*means we are unable to service your property): Inside Window Cleaning (excluding sills & blinds/shutters), Post Construction Cleaning, Wall Cleaning, Exterior Home Cleaning, Carpet Cleaning, Extreme Grease Cleaning, Chandelier Cleaning, Paint Removal, Adhesive Removal, Washer & Dryer, Utility Closets, Grout Fixing, Human/Animal Waste Disposal, Moving Items, Handywork, Item Hauling, Pest Infestation, Mold Growth*.
Nurturing nature.
90% of our product lineup is plant-powered and cruelty-free. A clean environment, with fewer chemicals, means a safer home for you, your loved ones, and fur babies.
Our process. Simplified.
We make life easier for you, so you can focus on what matters.
Reserve your slot.
Pick a date/time, input details, and book your cleaning slot.
Cleaner en route.
Your designated cleaner arrives and follows instructions to enter.
Clean clean clean.
A 50-pt or 61-pt cleaning checklist is employed to ensure cleanliness.
Woot! All done.
A walkthrough is conducted and a survey is sent for your feedback.
Need help? Email us [email protected]
Toss Hawaii.
All Rights Reserved.
DEEP & AWAY PACKAGES
61-pt Checklist
Our Deep (Thorough Cleaning) and Away (Move In/Out) Packages are ideal for homes that haven't been cleaned in the last two months and require extra care and attention due to accumulated mess. Whether you're in need of a deep clean or moving in or out, we've got you covered.
| Bedrooms, Lofts, Home Offices | Appliance | Action |
|---|---|---|
| Window Blinds/Shutters | Dust | ✔ |
| Reachable Window Sills | Wipe | ✔ |
| Bedding | Change | ✔ |
| Blankets | Fold | ✔ |
| Door Knobs | Spray & Wipe | ✔ |
| Door Frames | Dust | ✔ |
| Vents (Exterior) | Dust | ✔ |
| Dressers | Dust | ✔ |
| Picture Frames (Grounded) | Dust | ✔ |
| Lights/Lamps | Dust | ✔ |
| Lights Switches | Wipe | ✔ |
| Reachable Window Sills | Wipe | ✔ |
| Desk/Table | Wipe | ✔ |
| Chairs | Wipe | ✔ |
| Baseboards | Wipe | ✔ |
| Trash Bins | Empty | ✔ |
| Bathrooms | Appliance | Action |
|---|---|---|
| Toilet | Deep Scrub & Wash | ✔ |
| Bathroom Tub/Shower | Deep Scrub & Wash | ✔ |
| Shower Door | Deep Scrub & Wash | ✔ |
| Bathroom Sinks | Deep Scrub & Wash | ✔ |
| Wall Tiles | Deep Scrub & Wash | ✔ |
| Reachable Window Sills | Wipe | ✔ |
| Cabinets (Outside & Inside) | Dust | ✔ |
| Vents | Dust | ✔ |
| Open Shelves | Dust | ✔ |
| Door Frames | Dust | ✔ |
| Countertops | Spray & Wipe | ✔ |
| Door Knobs | Spray & Wipe | ✔ |
| Lights Switches | Wipe | ✔ |
| Mirror | Wipe | ✔ |
| Baseboards | Wipe | ✔ |
| Floors | Vacuum & Mop | ✔ |
| Trash Bins | Empty | ✔ |
| KitchenaaaaaaaaAppliance | Appliance | Action |
|---|---|---|
| Kitchen Sink | Deep Scrub & Wash | ✔ |
| Microwave (Outside & Inside) | Scrub & Wipe | ✔ |
| Refrigerator (Outside & Inside) | Scrub & Wipe | ✔ |
| Cabinets (Outside & Inside) | Wipe | ✔ |
| Oven (Outside & Inside) | Scrub & Wipe | ✔ |
| Reachable Window Sills | Wipe | ✔ |
| Stovetop Wall | Scrub & Wipe | ✔ |
| Stovetop | Scrub & Wipe | ✔ |
| Toaster (Outside) | Scrub & Wipe | ✔ |
| Lights Switches | Wipe | ✔ |
| Chairs | Wipe | ✔ |
| Baseboards | Wipe | ✔ |
| Floors | Vacuum & Mop | ✔ |
| Trash Bins | Empty | ✔ |
| Common AreasaaAppliance | Appliance | Action |
|---|---|---|
| Baseboards | Wipe | ✔ |
| Cabinets (Outside & Inside) | Dust | ✔ |
| Window Blinds/Shutters | Dust | ✔ |
| Reachable Window Sills | Wipe | ✔ |
| Tables | Dust | ✔ |
| Vents | Dust | ✔ |
| Door Frames | Dust | ✔ |
| Picture Frames (Grounded) | Dust | ✔ |
| Open Shelves | Dust | ✔ |
| Lights/Lamps | Dust | ✔ |
| Chairs | Wipe | ✔ |
| Lights Switches | Wipe | ✔ |
| Floors | Vacuum & Mop | ✔ |
| Trash Bins | Empty | ✔ |
| Notes |
|---|
| This package is only applicable for our Deep (Thorough Cleaning) and Away (Move In/Out Cleaning) packages. |
| Bedding can be changed + made if linen/sheets are provided. Otherwise, it'll just be made. |
| Any appliance/object (mentioned or unmentioned) taller than a standard refrigerator or unreachable from a two-step stool cannot be cleaned. |
| Make sure that trash bags are easily accessible, ideally in the kitchen, for replacing the old ones. |
| If a client's oven is equipped with a self-cleaning function, it is required for them to utilize the self-cleaning feature before the scheduled appointment. This step ensures that any heavy grease buildup is addressed, facilitating an efficient and optimal cleaning process. |
Uncovered Services (*means we are unable to service your property): Post Construction Cleaning, Wall Cleaning, Exterior Home Cleaning, Carpet Cleaning, Extreme Grease Cleaning, Chandelier Cleaning, Paint Removal, Adhesive Removal, Washer & Dryer, Utility Closets, Grout Fixing, Human/Animal Waste Disposal, Moving Items, Handywork, Item Hauling, Pest Infestation, Mold Growth*.
Nurturing nature.
90% of our product lineup is plant-powered and cruelty-free. A clean environment, with fewer chemicals, means a safer home for you, your loved ones, and fur babies.
Our process. Simplified.
We make life easier for you, so you can focus on what matters.
Reserve your slot.
Pick a date/time, input details, and book your cleaning slot.
Cleaner en route.
Your designated cleaner arrives and follows instructions to enter.
Clean clean clean.
A 50-pt or 61-pt cleaning checklist is employed to ensure cleanliness.
Woot! All done.
A walkthrough is conducted and a survey is sent for your feedback.
Need help? Email us [email protected]
Toss Hawaii.
All Rights Reserved.
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Need help? Contact us [email protected]
Toss Hawaii.
All Rights Reserved.